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SAP Certified Development Associate – SAP Hybris Cloud for Customer 1711 Sample Questions:

1. You are viewing a 360 c overview of the customer in SAP Hybris cloud for customer. Which of the following recent order details are available in this overview for your account?
There are 3 correct answers to this question.

A) Delivery status
B) Bill-to-party ID
C) Credit status
D) Sales order ID
E) Invoke status

2. You need to split and distribute the opportunity revenue, but you do NOT see a particular employee in the list while performing the distribution. What must be the reason for this?
Please choose the correct answer.

A) The employee is NOT part of the sales team.
B) The employee is NOT part of the sales organization.
C) The employee is NOT part of the sales org. unit.
D) The employee is NOT part of the account team.

3. How do you create an assignment for a service technician in SAP Service Cloud? Please choose the correct answer.

A) Use a time report
B) Use the Resource Scheduler
C) Use a ticket routing rule
D) Use SAP Multiresource Scheduling

4. How do you restrict the completion of the main ticket when the related sub-tickets are still open? Please choose the correct answer.

A) By creating a workflow rule
B) By defining a code list restriction
C) By activating fine-tuning activities
D) By enabling scoping option

5. Which follow-up documents can you create after a visit? There are 3 correct answers to this question.

A) Service ticket
B) Contract
C) Opportunity
D) Visit planner
E) Sales quote

Solutions: