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Avaya 72400X Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Session Border Controller & Security | 15% | - ASBCE for Remote Access - Firewall Traversal & Security Policies - Certificate Management |
| Topic 2: Presence & Messaging Services | 25% | - Avaya Aura Presence Services Deployment - Integration with System Manager & Session Manager - Instant Messaging Configuration |
| Topic 3: Equinox Solution Architecture | 20% | - Avaya Aura Platform Components - Equinox/IX Workplace Client Overview - Breeze Platform & Snap-ins |
| Topic 4: Avaya Aura Messaging Integration | 20% | - User Provisioning & Synchronization - Voicemail Routing & MWI - Troubleshooting Messaging Issues |
| Topic 5: Client Configuration & Troubleshooting | 20% | - Call Flows & Signaling - Diagnostic Tools & Log Analysis - Desktop & Mobile Client Setup |
Avaya Equinox® Solution with Avaya Aura® Collaboration Applications Support Sample Questions:
1. A support engineer wants to set up System Manager to automatically trap/receive alarms generated by the customer's Avaya solution components and present them under Events > Alarms.
Which two products can System Manager be set to automatically trap/receive alarms using internal Serviceability Agents? (Choose two.)
A) Avaya Aura Device Services
B) Avaya Aura Media Server
C) Avaya Aura Web Gateway
D) Avaya Multimedia Messaging
2. When a user has registered on Avaya IX Workplace Client, the following error message was displayed: VoIP Service Limited. VoIP service is currently available with limited service.
While troubleshooting, a support engineer used the AADS URL tool to verify the current settings received by the Client from AADS, and identified an incorrect FQDN value for SET SIPPROXYSRVR parameter.
Where and how can this error be corrected?
A) In System Manager web GUI, verify and correct the SM Instance FQDN under Session Manager Administration.
B) In Session Manager CLI, run the smconfig script and verify and correct the SM FQDN.
C) In Systern Manager web GUI, verify and correct the SM SIP Entity FQDN under Routing.
D) In AADS web GUI, verify and correct an FQDN value for Session Manager under DNS Mapping.
3. Users are unable to access Avaya Equinox Conferencing for Web from the public network. One user said that when trying to access the Unified Portal, they received the following error message:
HTTP Request Sent to HTTPS Port. What is causing this problem?
A) In ASBCE the "Rewrite URL" information, in the Reverse Proxy, is mis-configured for HTTP.
B) Avaya Aura Web Gateway (AAWG) has been configured to block HTTP.
C) In ASBCE "Rewrite URL", in the Reverse Proxy, is disabled.
D) Avaya Aura Web Gateway (AAWG) has been configured to block HTTPS.
4. Which log is the most relevant log file recommended for troubleshooting the AADS issues?
A) AADSService.log
B) AADSAlarms.log
C) AADS_log.log
D) AADS.log
5. Among other video-related settings on Communication Manager, which parameter on a user's station form/ endpoint profile should be set to "Y" (YES) to allow video on calls between Avaya IX Workplace Clients?
A) IP Video
B) H.264
C) Direct Multimedia
D) Enable Video
Solutions:
| Question # 1 Answer: C,D | Question # 2 Answer: B | Question # 3 Answer: A | Question # 4 Answer: D | Question # 5 Answer: A |




