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IBM C2070-580 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Designing, Deploying and Testing Case Solutions | 45% | - Custom mashup pages and UI customization - Case Manager object model - Solution deployment and testing procedures - Case Client and space templates - Case Analyzer, Case Monitor and eForms integration - Case tasks, process fragments and BPM integration - Security model and permissions - Case Builder features and artifacts |
| Migration, Troubleshooting and Maintenance | 14% | - Solution migration to production - Logging, monitoring and troubleshooting - Performance tuning and maintenance |
| Installation and Configuration | 10% | - Deployment validation and verification - Single and distributed server installation - Case Manager Administration Client (CMAC) usage - Deploying add-on components |
| Planning and Architecture | 14% | - Solution identification and use cases - Development vs production environment differences - Integrated product capabilities - Minimum installation and system requirements - IBM Case Manager architecture overview |
| Extending Case Management Solutions | 17% | - iLog JRules and business rules integration - REST API usage and integration - Custom widgets and eForms development - Analytics and reporting customization - Integration with other IBM products |
IBM Case Manager V5.0 Sample Questions:
1. Custom widgets can most easily use Case Manager functionality by which of the following methods?
A) Creating integration to other widget events with Java script
B) Creating custom REST functionality that leverages Case Manager functions
C) Wiring the custom widget to the case widgets
D) Wiring the custom widget to events from other widgets including the Command Widget
2. Which of the following add-on products can NOT be used to extend IBM Case Manager?
A) Cognos Real Time Monitoring
B) IBM Lotus Sametime
C) WebSphere ILOG JRules
D) IBM Forms
3. A solution package is a set of XML files and folders that are the artifacts of a solution. The package contains a Solution Definition File (SDF), a Process Engine (PE) Configuration File, a Workflow Definitions, and a ages folder. What is the file that contains the application space, roster, event logs, queues, in-baskets, roles, and step processors?
A) ages?folder
B) Workflow Definition File
C) PE Configuration File
D) Solution Definition File
4. When selecting Manage Roles for a solution, on which two pages is this operation available? (Choose two)
A) Work page
B) Cases Detail page
C) Add Task page
D) Work Detail page
E) Add Case page
5. Which one of the following products provides the ability to monitor case processes and to analyze historical data?
A) Case Monitor
B) Cognos Real-time monitoring
C) FileNet Case Analyzer
D) Cognos Business Intelligence
Solutions:
| Question # 1 Answer: D | Question # 2 Answer: D | Question # 3 Answer: C | Question # 4 Answer: A,B | Question # 5 Answer: C |




