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ASQ CMQ-OE Certification Exam Structure and Guidelines
By and large, candidates have the option of sitting for the official exam in person or the computer-delivered test. The paper version is a four-hour exam comprising 165 multiple-choice questions that may be delivered in both English and Mandarin. On the other hand, the duration of the computer-delivered evaluation is 4 hours 18 minutes and it encompasses 180 multiple-choice questions. However, only 165 items will be scored and the remaining 15 will be not. It is also important to note that the computer-delivered exam is only conducted in English. Both versions are open-book exams and therefore candidates are permitted to take reference materials. ASQ does not have a predetermined passing score for the exam. The score varies each time a Body of Knowledge (BoK) is created and is determined through a procedure called “cut score study”, where a group of experts determines the passing score. More so, candidates are charged an exam fee of USD 568 whereas members of ASQ are charged only USD 468. If a candidate fails the exam, he/she can resit for the test at a retake rate of USD 368. All in all, the vendor provides a range of learning materials for candidates to prepare for the actual evaluation. These include study guides, textbooks, sample questions, etc.
Prerequisites for CMQ-OE Certification Exam
The vendor has specific prerequisites that candidates are required to meet to be eligible for the CMQ-OE exam. Thus, candidates are required to show 10 years of full-time work experience in at least one area of the Certified Manager of Quality/Organizational Excellence Body of Knowledge. Out of these 10 years of experience, candidates must have 5 years of experience in a decision-making role. Note ASQ defines a decision-making role as a position where the individual has the power to define, implement, or manage projects and processes and be accountable for the results. An individual already accredited by this certification vendor as a quality auditor, software quality engineer, or quality engineer can use the same experience as a pre-requisite for the CMQ-OE test. To add more, a portion of the required 10-year experience will be waived off by ASQ if the individual has an educational background. So, a diploma from a technical school will be eligible for a 1-year waiver, an associate degree for a two-year waiver, a bachelor's degree for four years, and a master's or doctorate for five years.
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How to book the CMQ-OE Exam
These are following steps for registering the CMQ-OE exam. Step 1: Visit to CMQ-OE Exam Registration Step 2: Signup/Login to CMQ-OE account Step 3: Search for CMQ-OE Certifications Exam Step 4: Select Date, time and confirm with a payment method
Reference: http://asq.org/cert/manager-of-quality
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ASQ CMQ-OE Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Training and Development | - Workforce competency development - Training system design and evaluation |
| Management Elements and Methods | - Financial and risk management basics - Performance management systems |
| Supply Chain Management | - Supplier selection and evaluation - Supplier performance management |
| Customer-Focused Organizations | - Customer satisfaction and loyalty systems - Voice of the customer (VOC) |
| Strategic Plan Development and Deployment | - Strategic planning processes - Policy deployment (Hoshin Kanri concepts) |
| Leadership | - Organizational leadership principles - Change management and influence |
| Quality and Process Management | - Continuous improvement systems - Process improvement methodologies |




