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ISQI ISTQB Certified Tester-Foundation Level - Usability Testing Sample Questions:

1. A web shop owner used Google Analytics to gather information about her users. She found out that most users take about five minutes to place an order. Is the usability of the website good or bad?

A) That depends on the context of use as users may have different expectations
B) The usability of the website is bad - five minutes is way too long
C) That depends on the accessibility of the website
D) The usability of the website is good - five minutes is a fair amount of time

2. Which of the following is a principal task of the usability tester role?

A) Discuss findings from usability test
B) Perform pre-session briefing of participants
C) Communicate with test participant
D) Define testing tasks

3. Which of the following are common mistakes made in usability testing?
i. The user is too active
ii. Critical results are ignored
iii. No observers involved
iv. Scheduling too late
v. Incorrect focus

A) ii, iv & v are true, i & iii are false
B) i & iii are true, ii, iv & v are false
C) ii & iv are true, i, iii & v are false
D) i, ii & iii are true, iv & v are false

4. What is good accessibility?

A) Good usability of a software product by people with limited knowledge of the software
B) Good usability of a software product by people with limited vision, hearing, dexterity, cognition or physical mobility
C) Good usability regardless of disturbances like bright sunlight, noise or wind
D) Good usability of a software product on all devices (smart phone, computer, etc.)

Solutions: