When conducting an ISO 45001 audit and while reviewing a report of a recent emergency preparedness and response exercise, you note that the organisation has determined that it needs to make some changes to its OHSMS in order to improve OH and S performance.
Which three of the following statements about the management of change are true?

• A. Any changes arising from the emergency exercise that are permanent must be controlled. However, if the changes are intended to be temporary then no control is necessary.
• B. The organisation is only required to control changes that have been identified by the organisation itself.
• C. The organisation must retain documented information of all changes made by the organisation.
• D. Management of change requirements only applies to changes that impact the organisation ' s OH and S performance.
• E. The updating of the organisation ' s emergency preparedness and response plan will need to be undertaken in accordance with an established implementation and control of change process.
• F. Management of change requirements only apply to planned changes. Unintended changes may or may not be subject to a review process.
• G. Management of change requirements apply to new products, services and processes as well as existing products, services and processes.
• H. Developments in knowledge and technology are specifically excluded from change management control.

" An audit finding is the result of the evaluation of the collected audit evidence against audit criteria.
Evaluate the following potential formats of audit evidence and select the two that are acceptable.

• A. Statement of facts by the OHS manager "
• B. An audio recording of a dialogue between the OHS manager and a line worker
• C. Unsigned hand-written changes to test results
• D. Documented information on results of OHS site inspections
• E. Statements by a worker that cannot be verified
• F. Observation of video recorded before the audit started demonstrating the performance of a hazardous activity

Auditors should have certain knowledge and skills, while audit team leaders should have some additional knowledge and skills.
From the following list, select two that only apply to audit team leaders.

• A. Plan the audit
• B. Verify the relevance and accuracy of collected information
• C. Be aware of cultural and social aspects of the auditee
• D. Make effective use of resources provided to the audit
• E. Understand and apply the risk-based approach to auditing
• F. Apply appropriate sampling techniques

You are an audit team leader who has been asked by the certification body to attend a regional conference given by OH and S representatives. You find the presentations informative, particularly the one that has just finished, which focused on what organisations were doing to adapt work to workers.
When the opportunity for questions arises, you ask the presenter to give you examples of what his own organisation had done to adapt work to workers. He provides the following responses.
Which three are actual examples of adapting work to workers?

• A. Amending a control station to facilitate handicapped workers.
• B. Keeping welfare facilities clean and available for use at all times.
• C. Amending the start and finish times of processes to accommodate cultural practices.
• D. Providing work instructions by video to an organisation where workers speak different languages and no subtitles are provided.
• E. Ensuring only competent workers are employed in key roles.
• F. Giving workers the opportunity to stand for election to the organisation ' s health and safety committee.
• G. Planning actions to identify OH and S risks and opportunities.
• H. Providing those who spend the majority of their working days on their computers with frequent breaks.

You are auditing the purchasing process of Shelf-Fit, an organisation that designs, manufactures and installs interiors for retail stores. They always employ subcontractors for the installation work.
As an audit team member, you ask the Purchase Manager about the identification of health and safety hazards for contractors on site. Having previously reviewed the hazards list (HZD-21/11 Rev.3), you found that various health and safety hazards were listed but none were associated with contractors working on site.
When you ask about the use of contractors, the response is, " We know that contractors use chemicals, such as glues, paints and varnishes. We trust them since they know more than we do about safe handling of such issues " .
The auditor made the same enquiry to an accompanying member of the health and safety team and was told that chemical safety had never been a problem with the installation process.
You raise a nonconformance against clause 8.1.4.2 of ISO 45001.
At the closing meeting, the audit team leader presents the findings of the audit and comes to the above nonconformity. The OHS Manager presents the auditors with an email from all the current contractors confirming that they always carried out a site risk assessment. He asks that the nonconformity be withdrawn.
Which two of the following responses of the audit team leader would be acceptable?

• A. Review the documentation produced and withdraw the nonconformity.
• B. Refuse to discuss this issue as the information is irrelevant to the management system.
• C. Advise management that the information provided will be reviewed at the audit follow-up stage.
• D. Note the OHS Manager ' s comments but indicate that there is evidence of a nonconformity that needs to be addressed.
• E. Contact the contractor to ask about their chemical safety procedures.
• F. Ask the auditor who raised the issue to state what he thinks the response by the audit team should be.