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Salesforce Certified Slack Administrator Sample Questions:

1. A bank must archive all communications for several years due to a new government regulation. Your compliance department wants to understand how best to meet these requirements for Slack.
Which feature should you leverage to meet these regulatory requirements?
(Select the best answer.)

A) Mobile Device Management (MDM)
B) eDiscovery
C) Data Loss Prevention (DLP)
D) Enterprise Key Management (EKM)

2. As a Workspace Owner on the Slack Business+ plan, you need to set message retention policies for your workspace. You'd like to keep important information in Slack so that employees can search for it, but there are a few channels with messages that you don't need to save for more than one month.
How should you set up your data retention policies?
(Select the best answer.)

A) Set your global message retention policies for one month, and adjust retention settings for important channels to keep everything.
B) Set the retention policy for private channels to keep everything, and set the retention policy for public channels to one month.
C) Keep the default retention settings, but set a message retention policy of one month for channels with less important information.
D) Set the retention policy for public channels to keep all messages, and allow members to determine how long they'd like to keep messages in private channels.

3. Anastasia is an Org Owner on the Enterprise plan. In the Sales Workspace, Anastasia has noticed a large drop in the percentage of views in public channels.
What should Anastasia do next?

A) Ask the Sales team to react with :eyes: when they have read a message.
B) Instruct Sales managers to use more @channel's and @here's in their announcements.
C) Provide additional learning and host a Slack day.
D) Identify the most active members and ask them to post more in public channels.

4. You're an Org Owner on a Slack Enterprise Grid plan. Due to a legal issue, you need to export all messages and files from a Slack Connect channel.
What is the best way to do this?
(Select the best answer.)

A) Use Slack's Import/Export Data tool to export all messages from the channel, and then manually download the files.
B) Use the Audit Logs API to monitor and report on all messages and files from the channel.
C) Use the Discovery API to export all messages and files from the channel.
D) Use the Discovery API to export messages and files from the channel that were sent by your company.Then ask the partners in the Slack Connect channel to do the same.

5. You're a Support Agent on the admin team for your Slack Enterprise Grid workspace.
An employee requests adding 15 new members from an external company for a 12-month joint marketing partnership.
How should you respond?

A) Advise the employee to initiate one or more Slack Connect channels to collaborate with the external organization. The external organization can set up a free Slack instance if they are not already using Slack.
B) Advise the employee to set up a separate Slack workspace that is jointly owned by both organizations.
C) Approve the employee's request, then invite the external users to your workspace as Multi-Channel Guests with a 12-month expiration date.
D) Advise the employee to request the external users be added to your identity provider (IdP) so they can authenticate to your workspace with SAML single sign-on (SSO).

Solutions: