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Salesforce Slack-Dev-201 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Design for Security | 19% | - Design for security. - Request the appropriate tokens for your app's use case. - Store and retrieve data and tokens safely. - Identify the steps you could take to make your app communicate securely in Slack. - Request the appropriate scopes for your app's use case. - Implement the OAuth installation flow. |
| Topic 2: Design for Scale | 9% | - Describe the characteristics of an Enterprise Grid Sandbox. - Design your app to match the unique platform architecture, features, and roles of Enterprise Grid. - Recommend when to add support for channels that are shared externally with Slack Connect. |
| Topic 3: APIs for Managing Your Slack | 12% | - Monitor workspace events with the Audit Logs API. - Recommend when to use the Discovery API for data-loss prevention, compliance archiving, or eDiscovery. - Identify the required user role to generate a token to use APIs to automate a Slack workspace or org administration. - Recommend when to use an Admin API to automate a Slack workspace or org administration. - Use the SCIM API to manage Slack users and user groups. |
| Topic 4: Tools | 5% | - Explain the purpose and value of Block Kit Builder. - Recommend when to use sample code and external resources. - Recommend when to use the Bolt development framework to build Slack apps. - List some use cases for Slack Developer Tools (SDT). |
| Topic 5: Apps in the Slack Platform | 7% | - Recommend when to use Slack's different surfaces (user touchpoints including App home, modals, and messages) for a range of use cases. - Recommend how to automate and enhance operations on a Slack workspace. - Identify when to set up a team to collaborate on a Slack app. |
| Topic 6: Core Development (Workflows, Modals, Interactivity) | 48% | - Develop interactive components such as modals and home tabs. - Integrate Salesforce data with Slack applications. - Handle interactive payloads and events effectively. - Build and deploy workflows using Workflow Builder and the Slack CLI. |
Salesforce Certified Slack Developer Sample Questions:
1. When is it most appropriate to use the Bolt development framework for building a Slack app?
A) For creating low-level protocols and communication layers that require detailed, manual handling of Slack API calls
B) When you are building an app that requires quick and efficient development, leveraging pre-built abstractions and middleware for common Slack features
C) When you need to develop a highly customized Slack client from scratch without relying on any pre-built functionalities
D) When the app development requires no interaction with Slack's Web API or Events API
2. A company is looking to develop a Slack app to automate meeting scheduling among team members. The app should facilitate finding common free times and booking meetings directly within Slack.
What design approach aligns best with Slack's architecture for this functionality?
A) Implement a slash command that allows team members to input their availability, which is then compiled into a shared calendar
B) Use a bot to individually ask each team member about their availability and manually schedule meetings
C) Direct team members to an external scheduling tool through a link posted in Slack
D) Create a modal form that team members fill out to indicate their availability, with the app suggesting common free times and booking meetings
3. A Slack app is being developed for a large team to quickly access the latest sales figures. The data is updated frequently and needs to be readily accessible.
Which feature would be most appropriate for this functionality?
A) Set up an App Home tab with a continuous display of sales figures
B) Create a dedicated sales channel where figures are posted manually each day
C) Use a slash command that allows team members to retrieve the latest sales figures on demand
D) Implement a bot to send daily sales figure updates in a designated channel
4. When should your Slack app, which provides customer support, include support for channels that are shared externally via Slack Connect?
A) When the app is intended to offer customer support directly to clients in shared channels
B) When the app's functionality is limited to automating responses to internal support queries
C) If the app processes highly confidential internal support tickets that require privacy
D) If the app is used for internal communication and training purposes only
5. If your Slack app needs to perform numerous API calls within a short period, what strategy should you adopt to avoid hitting rate limits?
A) Compress API calls into fewer, larger requests
B) Distribute the API calls evenly over time using a throttling mechanism
C) Use multiple user tokens to split the volume of API calls
D) Make all required API calls in rapid succession without delay
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: D | Question # 3 Answer: C | Question # 4 Answer: A | Question # 5 Answer: B |
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