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HRCI Associate Professional in Human Resources Sample Questions:

1. Olivia believes that it is a good idea to conduct an employee survey each year to get input about employee attitudes. Her vice president thinks that employee surveys cost too much money and don't provide much value in the end.
What should Olivia tell the vice president?
Response:

A) A well-constructed employee survey can provide information about the types of employment benefits employees would find attractive, how they feel about their managers, and if they believe they are being treated fairly. All of these feedback categories can be assigned dollar values and can be compared over time as budget impacts.
B) In the modern workplace, employee attitudes are controlling factors. Surveys will help managers regain control of the workplace.
C) The organization Olivia worked at before did an employee survey, and she thinks it would communicate to employees that the employer is willing to listen to them.
D) Since the professional HR community is suggesting that employee surveys be conducted each year, it would be wise for Olivia's organization to do that also.

2. Which term best describes the manner in which adults learn?
Response:

A) Emotional intelligence
B) Kinesthetic
C) Pedagogy
D) Andragogy

3. Leslie notices another question on the hiring manager's list. Which additional question is not allowed because of its discriminatory manner under federal law?
Response:

A) "Did you receive any training in the military?"
B) "Did you graduate from high school?"
C) "Have you ever filed a workers' compensation claim?"
D) "Do you have proper documentation to work in the United States?"

4. John, a new employee, has just arrived at the orientation program where everyone completes their payroll forms and signs up for healthcare benefits. He brings his W-4 form to you and says he isn't subject to payroll withholding because he pays his taxes directly each quarter.
What is your response?
Response:

A) "I'll check with the accounting department to find out whether you can do that."
B) "That's okay. We won't process a W-4 form for you. We will give you a Form 1099."
C) "If you can show me a W-10 form you have submitted to the IRS, we can block your paycheck withholding."
D) "Unfortunately, all employees are subject to payroll tax withholding."

5. Federal regulations are important because:
Response:

A) They offer suggestions to the private sector but really have no strong influence over federal contractors.
B) They give politicians a way to influence how government oversees the private sector.
C) They precede congressional action and guide Congress in the law-making process.
D) They implement laws that Congress has passed.

Solutions: