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Avaya 3000.3 Exam Syllabus Topics:

Avaya Small and Medium Enterprise (SME) Communications Solutions Sample Questions:

1. The customer wants calls into their system to be routed to a specific user if the telephone number of the caller is in the customer's records.
Which voicemail action type is needed to configure this?

A) Database Action
B) Configuration Action
C) Condition Action
D) Miscellaneous Action

2. After an IP Office upgrade, the customer reports that "Please Wait" continuously appears on the 5420 DS telephone. What will resolve the problem?

A) The 5430 DS is no longer supported.
B) The 5420 DS is corrupted and must be replaced
C) Start the IP Office Manager application.
D) The CCR lost connection to IP Office; wait until the LED on the CCR status tums green again and the telephone will start to work.
E) If IP Office does not restart correctly, power-off and power-on IP Office and the problem will be corrected.

3. The customer wants to rack mount an IP500 system. The room that the system will be installed in has a 25" width rack with space in it. From the list of additional equipment below what will be needed to install the system in a rack?

A) Yellow 2 meter interconnect cables
B) An IP400 Rack Mounting Kit
C) A Standard 19" Rack
D) An Uninterruptable Power Supply

4. Which two are required for IP Office to support a SIP IP hard telephone? (Choose two.)

A) User and SIP extension in IP Office
B) User profile set to Teleworker
C) Set user profiles to Virtual
D) Advanced System license
E) Available VCM resource

5. A customer has an IP500 with one server running the IP Office Admin package (Manager, Monitor, System Status).

A) One-X Portal
B) CCR
C) IIS
D) Voicemail Pro
E) ContactStore

Solutions: