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Avaya 6002-1 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Troubleshooting and Maintenance | - Performance and service recovery - Fault isolation and diagnostics |
| Topic 2: Administration and Management | - System maintenance and monitoring - User and station administration |
| Topic 3: Integration and Interoperability | - Third-party system integration - Integration with Avaya ecosystem |
| Topic 4: Installation and Configuration | - Avaya Aura Communication Manager installation - CM Messaging setup and configuration |
| Topic 5: Feature Configuration | - Call routing and dial plan configuration - Messaging feature configuration |
Avaya Aura(TM) Communication Manager and CM Messaging (R6.0) Implementation Sample Questions:
1. A user at extension 1111 complaints that when dialing extension 2222, the call is the call is unexpectedly answered by a person at extension 3333. All other calls made are connected as expected. There is not display on the phone. While at the SAT, the technician has the user repeat the call to extension 2222
Which command identifies the reason this phone call is behaving in the expected way?
A) Display station 3333
B) List trace station 3333
C) Status station 1111
D) List trace station 1111
2. Which three statements about when communication manager release 6.0 is deployed as a feature server are true? (Choose three)
A) It supports SIP telephones.
B) It supports SIP trunks.
C) It supports Analog trunks.
D) It supports G450/G430 gateways.
E) It supports Digital trunks.
3. Which Ethernet port on S8800 server is for server duplication?
A) ETH1
B) ETH3
C) ETH2
D) ETH0
4. Which statement describes how the licensed mailboxes are enabled on a communication manager messaging application 6.0?
A) Mailboxes are enabled by default.
B) Mailboxes are enabled by a separate license that needs to be generated anddeployed.
C) Mailboxes are enabled in the system Parameter features form.
D) Mailboxes are enabled in the communication manager 6.0 license file.
5. Which three servers can be upgraded to communication manager Release 6.0? (Choose three)
A) S8800
B) S8300D
C) S8510
D) S8300C
Solutions:
| Question # 1 Answer: D | Question # 2 Answer: A,B,D | Question # 3 Answer: B | Question # 4 Answer: B | Question # 5 Answer: A,B,C |




