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CompTIA PDI+ Beta Sample Questions:

1. The CCD unit has an affect on all of the following EXCEPT:

A) compression.
B) resolution.
C) scan time.
D) color depth.

2. Which of the following would be responsible for the network device printing random characters on the print jobs?

A) The paper tray is empty.
B) The toner is not properly installed.
C) The photoconductor is damaged.
D) The driver is corrupted.

3. A customer is experiencing output quality issues when receiving and printing faxes on their MFD from multiple locations. Which of the following will isolate the problem between the faxing system and the print engine?

A) Send a print job to the MFD.
B) Send a fax from the MFD to another fax machine.
C) Send the fax to the MFD using a different fax machine.
D) Send a different fax to the MFD.

4. Which of the fol owing are components where the final image, in the form of visible light, will be sent during scanning? (Select TWO).

A) ADF
B) MTBF
C) CIS
D) CCD
E) OPC

5. Before contacting technical support, a technician notices that the firmware version is three revisions out of date. Which of the following should be the next step to take?

A) Contact technical support and ask if latest firmware would help.
B) Check the firmware information bulletin to see if it would help.
C) Leave it because new firmware always causes new problems.
D) Reassign the call to another technician to update the firmware at a later date.

Solutions: