Prepare PD1-001 Exam Questions [2022] Recently Updated Questions
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NEW QUESTION 448
Which of the following is the next step after the technician has observed and gathered information on the symptoms of a failed device?
- A. Test and analyze the problem.
- B. Establish a theory to the problem.
- C. Document the solution.
- D. Implement a theory for the problem.
Answer: B
NEW QUESTION 449
The customer complains that when printing a picture of a red apple on their CMYK model laser printer, the printed pages shows a yellow apple instead. Which of the following colors is missing?
- A. Black
- B. Magenta
- C. Yellow
- D. Cyan
Answer: B
NEW QUESTION 450
The lubrication required for metal gears in a high heat environment is:
- A. the printer manufacturer specified lubricant for that application.
- B. a lubricant with a low amount of carbon.
- C. outlined on the application label of the lubrication.
- D. a lubricant with a high amount of carbon.
Answer: A
NEW QUESTION 451
If the specification for the metering blade adjustment in the developer unit is .7 mil imeters, and it is actual y adjusted to .4 millimeters, which of the following image quality problems would MOST likely be seen?
- A. High density image
- B. Black image
- C. Low density image
- D. White image
Answer: C
NEW QUESTION 452
Which of the following creates 24 volts for a device?
- A. Driver Board
- B. LVPS
- C. HVPS
- D. Logic Board
Answer: B
NEW QUESTION 453
Which of the following devices stores machine settings after the power switch has been turned off?
- A. CPU
- B. Thermistor
- C. NVRAM
- D. HVPS
Answer: C
NEW QUESTION 454
The customer reports that their MFP jams from one paper source, but works properly from the others. How can the technician begin to resolve the issue?
- A. Limit the customer to use only the working paper sources.
- B. Replace the failed tray with a new one.
- C. Review the error logs for what types of errors the device has had.
- D. Replace the paper feed rollers.
Answer: C
NEW QUESTION 455
Which of the following components could cause a continuous black line to be placed on the media? (Select TWO).
- A. Laser unit
- B. Hot roller
- C. Registration sensor
- D. Photoconductor
- E. Paper feed sensor
Answer: B,D
NEW QUESTION 456
Which of the following is a connector type for connecting telephone lines to fax/modems?
- A. CAT-5
- B. STP
- C. RJ-11
- D. RJ-45
Answer: C
NEW QUESTION 457
A customer is printing to their MFD and the output is coming out on a printer in another room.
Which of the following is the MOST likely cause of this issue?
- A. Print driver version
- B. Gateway address
- C. Default settings
- D. Port settings
Answer: D
NEW QUESTION 458
When printing multiple sets of multi-page documents from a word processing application, a user wishes to collate the pages, so they select the collate feature in the device driver. However, the pages are not collated when printing has been completed. Which of the following might be the cause of the problem?
- A. The wrong driver has been installed on the workstation.
- B. The wrong media size was selected in the driver.
- C. Application settings are overriding the driver settings.
- D. The duplex setting needs to be enabled in order to collate.
Answer: C
NEW QUESTION 459
Which of the following is true when viewing a color document in an office environment?
- A. Color perception does not vary from person to person.
- B. Color perception is best when using fluorescent bulbs as the light source.
- C. Color perception is decreased in a darkly lit office.
- D. Color perception is increased if the lights are dimmed.
Answer: C
NEW QUESTION 460
A technician turns on the ink dispersion device and notices that there is a noise coming from the purge unit. After a closer visual inspection of the purge unit the technician notices that it is not moving. Which of the following troubleshooting methodologies steps was used in this scenario?
- A. Implement solution
- B. Establish theory
- C. Observation
- D. Test or analyze
Answer: C
NEW QUESTION 461
Which of the fol owing would explain why the customer may see a difference between the color on their workstation screen and the output from their CMYK printer?
- A. The screen on the workstation needs turning up a little brighter.
- B. The workstation screen transmits light while the printed images reflect light.
- C. The workstation screen reflects light while the printed images transmit light.
- D. The toner in the printer needs replacing with fresh cartridges.
Answer: B
NEW QUESTION 462
Which of the following would be responsible for the network device not being visible on the network?
- A. The device is offline.
- B. The LDAP address is incorrect.
- C. The NIC is defective.
- D. The device door is open.
Answer: C
NEW QUESTION 463
The print head moves from left to right, drops down a line, returns and then moves left to right again. Which of the following represents this method of printing?
- A. Dithering
- B. Unidirectional
- C. Bi-directional
- D. Duplexing
Answer: B
NEW QUESTION 464
Which of the following is a mechanical device?
- A. Thermistor
- B. Sensor
- C. Solid State Relay (SSR)
- D. Solenoid
Answer: D
NEW QUESTION 465
The customer wants the documentation that shows the ingredients and health concerns of the toner used in the machine. This is located in the:
- A. user handbook.
- B. MSDS.
- C. service manual.
- D. service bulletins.
Answer: B
NEW QUESTION 466
Which of the following are required for proper fusing to occur? (Select TWO).
- A. Pressure
- B. Charge
- C. Cleaning
- D. Heat
- E. Scanning
Answer: A,D
NEW QUESTION 467
In the fusing section, heat and pressure are used to:
- A. provide a smooth coating to the media.
- B. eliminate static charges from the media.
- C. melt toner into the media.
- D. ensure the media has no creases.
Answer: C
NEW QUESTION 468
Which of the following would be the BEST action to take after technical support has given a recommendation for a service issue?
- A. Study the service manual to make sure the recommendation is correct.
- B. Cal the technical support again for a second opinion.
- C. Cal a fellow technician and get their opinion.
- D. Clarify and confirm the recommendation.
Answer: D
NEW QUESTION 469
A customer is complaining that the color on their monitor is different from the color on their printout. Which of the following can be done to correct this problem?
- A. Perform the color calibration program.
- B. Adjust the color on the monitor until the customer is satisfied.
- C. Replace the monitor with one that closer resembles the print output.
- D. Use the ICC profiles outlined in the service manual.
Answer: D
NEW QUESTION 470
Which of the following processes occurs when the scanned image enters the CCD?
- A. The image is converted to a digital data stream.
- B. The image is converted to an analog data stream.
- C. The image is converted to hexadecimal by the laser beam.
- D. The image is converted to binary.
Answer: B
NEW QUESTION 471
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