Salesforce Consultant Education-Cloud-Consultant Dumps Full Questions with Free PDF Questions to Pass
100% Updated Salesforce Education-Cloud-Consultant Enterprise PDF Dumps
Earning the Salesforce Education-Cloud-Consultant certification can open up a range of career opportunities for professionals in the education technology industry. Salesforce Certified Education Cloud Consultant Exam (WI21) certification is highly respected in the industry and is recognized by educational institutions worldwide. It demonstrates a candidate's expertise in using technology to improve student outcomes and streamlining administrative processes. Professionals who hold this certification are in high demand and can expect to earn top salaries in the education technology field.
Salesforce Education-Cloud-Consultant Certification Exam is a comprehensive exam that covers a broad range of topics related to the education industry. Candidates are required to have a deep understanding of Salesforce functionality and how it can be applied to meet the needs of educational institutions. Education-Cloud-Consultant exam includes multiple-choice questions, scenario-based questions, and other types of questions that require candidates to demonstrate their understanding of key concepts and best practices.
NEW QUESTION # 33
University department staff members want to track communication efforts and attendance for the annual commencement ceremony. They need to report on the engagement results of different types of communication methods (email, printed invitations, and so forth).
Which of these features should the consultant recommend?
- A. Campaign Influence
- B. Campaign Member Status
- C. Salesforce Inbox
Answer: B
Explanation:
Explanation
The consultant should recommend Campaign Member Status as a feature to track communication efforts and attendance for the annual commencement ceremony and report on the engagement results of different types of communication methods for the university department staff members. Campaign Member Status is a feature that allows users to define and track the status or response of a campaign member for a specific campaign, such as Sent, Opened, Clicked, or Attended. Campaign Member Status can help the university department staff members track communication efforts and attendance for the annual commencement ceremony and report on the engagement results of different types of communication methods by using features such as custom statuses, member status values, or campaign reports. Salesforce Inbox, Campaign Influence, or Marketing Cloud are not features that can track communication efforts and attendance for the annual commencement ceremony and report on the engagement results of different types of communication methods for the university department staff members. References:
https://help.salesforce.com/s/articleView?id=sf.campaigns_member_status.htm&type=5
https://trailhead.salesforce.com/en/content/learn/modules/campaign_basics/campaign_basics_member_stat
NEW QUESTION # 34
The intellectual Property department at a research university needs to manage the institution's patents. The department does not serve students and has a B2B business process.
Which account mode! should the constant recommend?
- A. administrative Account Model
- B. Household Account Model
- C. Standard account Model
Answer: C
Explanation:
Explanation
The consultant should recommend the Standard account model for the Intellectual Property department, because it allows them to use the standard Account and Contact objects to manage their B2B business process, without creating additional records or relationships. The Household account model and the Administrative account model are designed for managing B2C or educational relationships, not B2B. References:
https://powerofus.force.com/s/article/EDA-Account-Model
https://help.salesforce.com/s/articleView?id=sf.account.htm&type=5
NEW QUESTION # 35
A system admin plans to load data into Salesforce in the following order. Team, Course, Course offering, and Account.
What should the consultant discuss with the system admin?
- A. Account is a required field for Team.
- B. There is a risk of account data skew.
- C. There is a risk of lookup data skew.
Answer: C
Explanation:
Explanation
There is a risk of lookup data skew when loading data into Salesforce in the order of Team, Course, Course Offering, and Account, because the Team object has a lookup relationship to the Account object, and many Team records may reference the same Account record. This can cause performance issues when querying or updating the data. Account is not a required field for Team, and there is no risk of account data skew, which occurs when a single user owns a large number of Account records. References:
https://help.salesforce.com/s/articleView?id=sf.data_loader_lookup_skew.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.data_loader_account_skew.htm&type=5
https://powerofus.force.com/s/article/EDA-Team
NEW QUESTION # 36
A university joined the Open Source Commons & Community Sprints group in the Power of Us Hub.
However, they were unable to find current or past Open Source Commons projects that meet their needs.
Which additional Power of Us Hub group can the consultant recommend so the university can find and collaborate on current open source projects?
- A. SFDO Open Source Contributors
- B. SFDO Major Release Announcements
- C. Sector: Higher Education
- D. CumulusCI (CCI)
Answer: A
NEW QUESTION # 37
A university plans to expand its Salesforce Education Data Architecture (EDA) environment to support student services for all of its schools. The university want Contact's family information.
Which action should the consultant take?
- A. Set the Default Account Model to Administrative.
- B. Populate the Account field with the Household record.
- C. Set the Default Account Model to Household.
Answer: C
Explanation:
Explanation
Setting the Default Account Model to Household will allow the university to capture Contact's family information using Household Accounts, which are automatically created when new Contacts are added.
Setting the Default Account Model to Administrative will create Administrative Accounts, which are used to group Contacts by their affiliation to an educational institution or organization, not by their family relationship. Populating the Account field with the Household record is not a valid action because the Account field is read-only and automatically populated based on the Default Account Model. References:
https://powerofus.force.com/s/article/EDA-Account-Model
https://powerofus.force.com/s/article/EDA-Accounts-and-Contacts
NEW QUESTION # 38
Major gift officers at an institution are feeling overwhelmed by the large set of portfolios they have manage.
They want to send mass emails to
constituents in their territories and automate donor prospect prioritization based on engagement and specified criteria.
Which solution should consultant recommend?
- A. foundationConnect
- B. Salesforce Inbox
- C. Pardot
- D. Marketing Cloud
Answer: D
NEW QUESTION # 39
A school is considering leveraging Student Success Hub.
Which operational requirement should the consultant confirm?
- A. Student Success Hub requires Education Data Architecture (EDA).
- B. Einstein Bots must be enabled prior to installing Student Success Hub.
- C. Read, Create and Edit access to Contacts, Accounts, and Cases is required.
- D. Student Success Hub requires the K-12 Architecture Kit.
Answer: A
Explanation:
Explanation
The consultant should confirm that Student Success Hub requires Education Data Architecture (EDA) as an operational requirement. Student Success Hub is a solution that extends EDA to meet the needs of student services and support. Student Success Hub provides features such as Early Alerts, Success Plans, Pathways, and Advising Events. Student Success Hub requires EDA to be installed and configured in the Salesforce environment before installing Student Success Hub. Einstein Bots being enabled prior to installing Student Success Hub, Read, Create and Edit access to Contacts, Accounts, and Cases being required, or Student Success Hub requiring the K-12 Architecture Kit are not operational requirements that the consultant should confirm. References:
https://www.salesforce.org/products/student-success-hub/overview/
https://powerofus.force.com/s/article/SSHub-Installation
NEW QUESTION # 40
Alumni Relations is using Salesforce with the Education Data Architecture (EDA). The department is holding an event that features a faculty member as the guest speaker. The events manager wants a report of all alumni who took a course from that faculty member.
How should the consultant create this report?
- A. Create a custom Report Type with Courses, Course Offerings, and Course Connections.
- B. Use the Course Connections with Contact's Academic Program Report Type.
- C. Add a Course Connections cross filter to the Program Enrollments with Contact report.
Answer: A
Explanation:
Explanation
The consultant should create a custom Report Type with Courses, Course Offerings, and Course Connections to create a report of all alumni who took a course from that faculty member for the Alumni Relations office that is using Salesforce with EDA. A custom Report Type is a type of report that shows information about one or more objects and their fields, filters, and relationships. A custom Report Type with Courses, Course Offerings, and Course Connections can help the Alumni Relations office create a report of all alumni who took a course from that faculty member by showing the relationship between the Contact object and the Course object through the Course Offering object and the Course Connection object. The consultant can add fields and filters to the custom Report Type to show only the alumni who took a course from that faculty member.
Using the Course Connections with Contact's Academic Program Report Type, adding a Course Connections cross filter to the Program Enrollments with Contact report, or creating a custom Report Type with Contacts, Accounts, and Affiliations are not ways to create a report of all alumni who took a course from that faculty member for the Alumni Relations office that is using Salesforce with EDA. References:
https://help.salesforce.com/s/articleView?id=sf.reports_builder_create_report_type.htm&type=5
https://powerofus.force.com/s/article/EDA-Course-Connections
NEW QUESTION # 41
The Alumni Relations office wants to respond to posts by alumni on variety of Channels, including Instagram, Twitter, and Facebook.
Which solution should the office consider?
- A. Interaction Studio
- B. Social Studio
- C. email Studio
- D. Audience Studio
Answer: B
Explanation:
Explanation
Social Studio is a solution that the Alumni Relations office can consider to respond to posts by alumni on a variety of channels, including Instagram, Twitter, and Facebook. Social Studio allows the office to monitor, publish, and engage with social media content from different platforms. Social Studio also provides analytics and insights that can help the office measure the effectiveness of their social media strategy. Email Studio, Audience Studio, and Interaction Studio are not solutions that can respond to posts by alumni on a variety of channels. References:
https://www.salesforce.com/products/marketing-cloud/social-media-marketing/
https://trailhead.salesforce.com/en/content/learn/modules/social_studio_basics
NEW QUESTION # 42
An education customer is interested in participating in an open-source commons community sprint project.
Which development consideration should the constant advise?
- A. Projects must be compatible with the Education Data Architecture (EDA).
- B. Projects use CumulusCI for continuous integration and deployment.
- C. Projects are required to have at least one Salesforce staff person on the project team.
Answer: B
Explanation:
Explanation
The consultant should advise that projects use CumulusCI for continuous integration and deployment, which is a tool that automates the development and release process of Salesforce applications. Projects are not required to have at least one Salesforce staff person on the project team, although they may have some Salesforce employees as contributors or advisors. Projects do not have to be compatible with the Education Data Architecture (EDA), although some projects may use EDA as a foundation or extension. References:
https://trailhead.salesforce.com/en/content/learn/modules/open-source-commons/open-source-projects
https://trailhead.salesforce.com/en/content/learn/modules/cumulusci-basics
NEW QUESTION # 43
Student Services is preparing to migrate student Incident and Incident Resolution data from its old system to a Salesforce.org that uses the Education Data Architecture (EDA).
Which two objects should the consultant use?
Choose 2 answers.
- A. Attribute
- B. Case Comment
- C. Case
- D. Behavior Response
Answer: B,C
Explanation:
Explanation
Case and Case Comment are two objects that the consultant should use to migrate student Incident and Incident Resolution data from the old system to EDA. Case is an object that represents a student issue or problem that needs to be resolved. Case Comment is an object that stores comments related to a case. Attribute and Behavior Response are not objects that can store Incident and Incident Resolution data in EDA.
References:
https://help.salesforce.com/s/articleView?id=sf.customize_case.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.customize_casecomment.htm&type=5
https://powerofus.force.com/s/article/EDA-Data-Dictionary
NEW QUESTION # 44
A university is planning an enterprise wide implementation of the Education Data Architecture (EDA). It has asked the consultant do an analysis of standard functionality in EDA to identify additional apps it may need to purchase.
What is a standard feature of EDA?
- A. Degree Auditing
- B. Address Management
- C. Student Advising
- D. Event Management
Answer: B
Explanation:
Explanation
Address Management is a standard feature of EDA that the consultant can mention as part of the analysis of standard functionality in EDA. Address Management is a feature that allows the consultant to store multiple addresses for a Contact or an Account, and specify which address is current, seasonal, or preferred. Address Management also provides reports and dashboards that show address verification status and address changes.
Student Advising, Event Management, and Degree Auditing are not standard features of EDA, but rather additional solutions or apps that may need to be purchased. References:
https://powerofus.force.com/s/article/EDA-Addresses
https://powerofus.force.com/s/article/EDA-Data-Dictionary
NEW QUESTION # 45
An institution's Office of Career Services wants a solution that allows students to schedule appointments with any available .......... directly from a portal.
Which feature should the consultant recommend to meet the requirement?
- A. Email to Case
- B. Early Alerts
- C. Advising Pools
- D. Success Teams
Answer: B
NEW QUESTION # 46
Staff in Continuing and Professional Education use Salesforce and Pardot for marketing and management of its certificate programs. Staff occasionally need to view course payment information that they can access in a separate transaction system. The system admin wants Salesforce to contain only CRM data for reports and automation.
Which data management strategy should the consultant recommend for course payment information?
- A. Integrate course payments from Salesforce to the transaction system.
- B. Migrate course payments to pardot and Salesforce.
- C. Manage course payments in the transaction system and Pardot.
- D. Manage course payments in the transaction system.
Answer: D
Explanation:
Explanation
The consultant should recommend to manage course payments in the transaction system as a data management strategy for course payment information. This means that the course payment information will not be stored or processed in Salesforce or Pardot, but rather in a separate system that is designed for handling transactions.
This can help the system admin keep Salesforce clean and focused on CRM data for reports and automation, and avoid data duplication, integration issues, or security risks. Migrating course payments to Pardot and Salesforce, managing course payments in the transaction system and Pardot, or integrating course payments from Salesforce to the transaction system are not data management strategies that can help the system admin keep Salesforce clean and focused on CRM data for reports and automation. References:
https://help.salesforce.com/s/articleView?id=sf.data_management.htm&type=5
https://trailhead.salesforce.com/en/content/learn/modules/data-management
NEW QUESTION # 47
The director of graduate recruitment is interested in Education Cloud. Recruitment staff need to access Opportunity and Campaign Member information about students. The IT director is concerned about cost and suggests using other license types for recruitment users.
What should the consultant discuss with the client?
- A. Education Data Architecture requires a Community license.
- B. The business user case requires a full Salesforce license.
- C. Unlimited Edition requires a full Salesforce license.
- D. The business user case requires a Lighting Platform Plus license.
Answer: B
NEW QUESTION # 48
A help desk at a large university wants to track and measure average resolution times and escalations associated with student requests for password resets.
Which solution should a consultant recommend?
- A. Digital Engagement
- B. Service Cloud
- C. Einstein Next Best Action
- D. Salesforce Identity
Answer: B
NEW QUESTION # 49
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Salesforce Education Cloud Consultant Certification Exam is an excellent opportunity for individuals who want to excel in the education sector, as it validates their proficiency in using Salesforce solutions to solve critical challenges faced by educational institutions. Salesforce Certified Education Cloud Consultant Exam (WI21) certification also demonstrates a thorough understanding of the education industry and the ability to align Salesforce solutions with the specific needs of educational institutions.
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