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Avaya 3000-2 Exam Syllabus Topics:

Avaya ACSS Small and Medium Enterprise (SME) Communications Sample Questions:

1. A customer purchasing an IP500v2 with VoiceMail Pro requires that their sales force have the ability to check their voicemail from both Outlook as well as a secondary email address to ensure they will not miss any messages while on the road making sales calls. Which two IP Office licenses will accomplish this? (Choose two.)

A) Power User
B) Voicemail to Email
C) Email Integration Services
D) Mobile User
E) Teleworker

2. A customer currently runs a dedicated TFTP server on their network and does not want the Manager Application TFTP interfering with all of the other requests. How can this be disabled within the Manager application?

A) File > Advanced > Discovery > Uncheck Enable TFTP Server
B) File > Advanced > Change Mode > Disable TFTP Server
C) File > Preferences > Preferences Tab > Uncheck Enable BootP and TFTP Server
D) File > Preferences > Discovery Tab > Uncheck Enable BootP and TFTP Server

3. You need to implement the new tourist information center (TIC) in Milan. The requirement is to have an Auto Attendant that can supply up to three levels (caller can choose option 1, then 2, and finally option 3) for 10 different information groups such as City Guides, "points of view", Hotels with available room, etc. An additional requirement is to have the voicemail-to-email option for all people working at the TIC of Milan. Which IP Office version will meet these requirements for the least cost?

A) IP Office Advanced Edition
B) IP Office Basic Edition
C) IP Office Essential Edition
D) IP Office Preferred Edition
E) IP Office Preferred Edition and IP Office Advanced Edition

4. Which three are required to get UMS working on a client PC? (Choose three.)

A) VoiceMail Pro installed with the UMS option loaded on a server
B) MAPI Profile installed and configured on the VoiceMail Pro server
C) UMS Web Service is enabled on the User Profile in the configuration
D) UMS Client application installed on the user's PC
E) a compatible Internet browser

5. An IP 406v2 has been upgraded to the latest release (6.0+). The client wants to test a 9600 series phone, however the phone powers up but will not register to IP Office. What is causing the issue?

A) The firmware requires an upgrade.
B) The phone's MAC address must registered in IP Office.
C) The phone requires a newer control unit.
D) The phone must be changed from SIP to H.323.

Solutions: