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HP HP3-C31 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Product Overview and Specifications | 20% | - Hardware specifications and configuration - System architecture and components - CP3525 and CM3530 MFP series features |
| Topic 2: Troubleshooting and Repair | 20% | - Common failures and resolution steps - Error codes and messages interpretation - Diagnostic tools and test procedures - Component removal, replacement, and alignment |
| Topic 3: Maintenance and Preventive Service | 20% | - Consumables replacement - Cleaning and adjustment processes - Firmware updates and upgrades - Routine maintenance procedures |
| Topic 4: Operation and Functionality | 20% | - Paper handling and media specifications - Control panel navigation and menus - Print quality and color management - Print, copy, scan, and fax functions |
| Topic 5: Installation and Configuration | 20% | - Initial configuration and calibration - Unpacking and physical setup - Network and USB connectivity - Driver installation and software setup |
