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HP Selling HP Printing and Computing Services Sample Questions:

1. As a consequence of the economic crisis, what is a typical CIO behavior?

A) They invest more in new hardware
B) They do not consider buying extra services.
C) They try to keep their current install base alive for the longest possible time.
D) They look to increase their expenses in IT infrastructure.

2. Which statement is true about HP Printing and Personal Systems Attach Services?

A) Consumer usage services enhance customer experience by offering a high level of security.
B) Deployment services gets hardware installed in businesses or connected at home, ready to use.
C) Usage services only target the Consumer market
D) Deployment services offer business customers preconfigured hardware with custom images. The customer should, however, expect some disruptions during installation.

3. Why is HP Printing and Computing Sales specialization important for partners?

A) Partners will be able to deliver services on behalf of HP to any HP customers. They will not, however, be able to deliver services during the warranty period of the hardware.
B) Partners will be able to deliver services on behalf of HP only for the hardware they sell. They can also deliver services during the warranty period of the hardware.
C) Qualifying Partners can also generate additional profit by delivering services on behalf of HP.
D) Partners selling HP hardware will be able to deliver their own branded services.

4. Which service protects mobile workers in many parts of the world?

A) Defective Media Retention
B) Mobility
C) Travel
D) Accidental Travel Protection

5. Which service allows the business to keep and dispose of their defective hard drive if their security policies require it?

A) Data Protection
B) Keep Safe
C) Defective Media Retention
D) Remote Delete

Solutions: